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title: What We Offer - Otto International
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- About Us
- [Who We Are](https://ottoint.com/who-we-are?hsLang=en)
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YOUR SOLUTIONS | WHAT WE OFFER
# Building Your Supply Chain Together.
## Research & Development
Our Product Development teams are the foundation of Oi's state-of-the-art supply chain. In all facets of R&D, we combine analysis of up-to-date trend and material information from external sources, with our team's know-how of customer target groups.
[featuring](https://www.featuring.ltd/) is our Virtual Development Competence Centre that supports this process. Our *featuring* team focuses on implementing 3D design solutions wherever possible in order to reduce sample lead time, save resources and reduce our negative environmental impact.
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### Product Development
- Trend research
- New design concept
- Technical specifications
- Private label
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### Fabric Engineering
- Fabric research
- Inspection of fabric quality
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### 3D Design
- Virtual product development
- Prints & graphics
## Sourcing & Supply Chain Services
From Audit Services to Sourcing, we deliver reliable and transparent sourcing to the highest of CR standards. Our unique tools have been devised, and in some cases developed together with our clients so that they address real market needs, giving your business a significant competitive advantage.
We fully endorse the growing importance of social responsibility in our industry. This is why we have established an independently managed auditing company, moving the social and quality auditing teams to [ASTRA Supply Chain Services Ltd](https://astrascs.com).
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### Country Portfolio Management
- Consulting
- Alternate market sourcing
- Market development reports
- Sourcing of sustainable materials
- Research & Development
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### Vendor Portfolio Management
- New vendor sourcing
- Vendor performance monitoring
- Vendor capacity monitoring
- Vendor negotiation support
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### Factory Auditing
- Conduction of social & quality audits
- Reporting on compliance
- Support through c-Smart
- Monitoring of required standards
- Training of suppliers
- Unannounced audits
## Quality Development & Assurance
Creating quality goods starts with vigorous product development, sampling, and material testing. In every Oi office, we have experienced technicians that respond to the various fitting, quality and legal requirements of our customers' styles.
We help our customers to find the best fabrics, trims and accessories, initiate physical and chemical testing with laboratories. With our vendors and factories, we constantly work on maintaining and improving standards of workmanship. Your product is in expert hands!
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### Merchandising
- Styling evaluation
- Lab dip approval
- Material quality inspection
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### Quality Assurance
- Technical styling evaluation
- Sampling process execution
- 3D fit approvals
- Pattern improvements
- Standard pattern development
- TechPack creation
- Training of suppliers
- Claim handling
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### Quality Development
- Pre-production meetings
- CD chart approval
- Technical solutions
- Oi testing system
## Production
Oi supports the production process with order management and tracking systems. We offer high flexibility for our customers with low Minimum Order Quantities, quick response and fast delivery times, ideal for multi-channel business.
To assure all products conform to the necessary quality standards, we maintain a global network of professional inspectors to assess the merchandise. We aim to identify potential problems early, to take action to ensure improvement, as well as to deliver products of excellent quality. Our qualified and trained Quality Control staff has a presence in every sourcing country that we operate in.
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### Order Management
- Order processing & tracking
- Troubleshooting
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### Quality Control
- Pilot-run, inline & final inspection
- Factory Task Force
- Usage & reporting via digital inspection system
- Analysis of customer quality reports
- Training of suppliers
## Logistics & Warehousing
One of the most important requirements of modern sourcing is the transparent flow of goods and documents, which gives us the option to take corrective action if need be. This is exactly what our Trader Documentation Service (TDS) provides. It allows forwarders, vendors and our customers to monitor orders and check documents in real time.
Within the scope of Logistics & Warehousing, we also offer unique Vendor Payment Services. Here we are the middle-man by pre-financing suppliers and providing late payment options to our customers.
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### Vendor Payment Services
- Vendor Payment
- Payable Services
- Fintech
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### Shipping & Export
- Documentation
- Shipping partner, carrier & forwarder coordination
- Freight capacity forecasting
- Tradelink/e-docs
## IT Services & Digitalisation
The rapid progress of technology in all areas of the supply chain has lead to numerous opportunities for optimisation. Otto International provides IT-based solutions every step of the way to ensure efficiency and transparency across our whole operation. Our Product Lifecycle Management (PLM) platform allows for collaborative product & quality development.
In addition to our high-performance IT-solutions, our teams in Hong Kong, Shanghai, Dongguan, and Hamburg provide our customers with a comprehensive consulting and support service. This service covers all sourcing-related processes and activities including Oi PLM and TDS.
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### IT Infrastructure Support
- Web-based tracking of product process along the whole supply chain
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### System Integration
- Interfaces for customers & suppliers
- SCM platform
- Oi PLM platform
- Tradelink
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### Research & Development
- Digital showroom
- Trend blog
- Store check tools
## We want to hear from you
[Get In Touch](https://ottoint.com/contact-us?hsLang=en)
Otto International is a one-stop-shop for first-class sourcing services, with over 50 years of experience in the world's major production markets. We create tailor-made solutions for our customers that support our partners and protect our planet.
#### USEFUL LINKS
- [Our Competence](https://ottoint.com/our-competence?hsLang=en)
- [Who We Are](https://ottoint.com/who-we-are?hsLang=en)
- [Careers](https://ottoint.wd116.myworkdayjobs.com/careers)
- [Whistleblower Portal](https://ottoint.com/whistleblower-portal?hsLang=en)
#### AFFILIATES & JVs
- [Astra](https://astra-scs.com)
- [featuring](https://featuring.com)
- [Otto Group](https://ottogroup.com)
#### LEGAL
- [Standard Conditions of Purchase](https://ottoint.com/standard-conditions-of-purchase?hsLang=en)
- [Data Protection](https://ottoint.com/data-protection?hsLang=en)
- [Security Advice](https://ottoint.com/security-advice?hsLang=en)
- [Privacy Policy](https://ottoint.com/privacy-policy?hsLang=en)
- [Terms and Conditions](https://ottoint.com/terms-and-conditions?hsLang=en)
#### QUESTIONS?
[GET IN TOUCH](https://ottoint.com/contact-us?hsLang=en)
#### STAY CONNECTED
© 2026 Otto International (Hong Kong) Ltd. ALL RIGHTS RESERVED.