Merchandiser – Hardlines – Ho Chi Minh city

Job Categories: Merchandising
Job Types: Full Time
Job Locations: Ho Chi Minh, Vietnam


In Otto International, It starts with us; Our outstanding products and services are made possible by our most valuable resource: our people. It is their skills, passion, and precision that empower our excellent, customer-centric solutions.


Otto International is seeking for an experienced Merchandiser for Hardlines to join our team. In this role, you will  co-ordinate the sourcing activity between customer and supplier and to monitor the order follow up, in order to achieve the corporate targets of on-time delivery performance, on-time sampling, claim ratio, lead-times and turnover.


How will you make a difference?

  • Coordinate the sourcing process and engage in product development activities. Review and arrange samples, process orders in the system, and negotiate with suppliers to ensure quality fulfillment.
  • Conduct market research to stay updated on industry trends, competitors, and customer preferences.
  • Regularly visit factories to assess production capabilities, quality control, and build strong supplier relationships. Arrange and participate in buying trips to identify new product opportunities.
  • Independently resolve claims and disputes between customers and suppliers to ensure smooth operations and customer satisfaction.
  • Ensure the implementation of company policies and regulations related to merchandising activities.
  • Provide support on ad hoc basis as required.


Who are we looking for?

  • Minimum 5 years of merchandising experience in hardgoods, especially furniture. Familiarity with the German market is a plus.
  • Tertiary level education, preferably with a University Degree or above, in a related discipline.
  • Good command of spoken and written English. Proficiency in MS Office applications and Office 365.
  • Strong communication skills, self-motivated, and a team player with a sales-driven mindset. Good analytical skills to assess market trends and supplier capabilities.
  • Ability to travel as required for factory visits, buying trips, and other business needs


 Why work with us?

  • Collaborative, fun and challenging work environment
  • Open, transparent and diverse culture with locations worldwide
  • Double-pay, performance bonus, flexible working hours
  • Healthcare insurance coverage


All data provided by applicants will be treated in strict confidence and used solely for recruitment purposes.

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